Should You Outsource Your Business’ Customer Service?

Should You Outsource Your Business’ Customer Service?

WHY COMPANIES ARE OUTSOURCING THEIR CUSTOMER SERVICE by Contributor (Nov. 8, 2019) — Whether you own a small or large company, you should outsource your customer service. It saves time and money and also provides better service. The on-demand economy has pushed companies to provide better services to their customers. Customers can get a cab […]

Customer Service Has Gone To H*** In America

Customer Service Has Gone To H*** In America

FROM “IN DEFENSE OF RURAL AMERICA” by Ron Ewart, President, NARLO, ©2019 (Sep. 8, 2019) — “Happy customers are your biggest advocates and can become your most successful sales team.”  Lisa Masiello [Too bad Comcast doesn’t get the message] Like many Americans, we’re in an ongoing battle with Comcast over what they charge for their […]

3 Reasons Why Private IRS Debt Collectors Are a Terrible Idea

3 Reasons Why Private IRS Debt Collectors Are a Terrible Idea

“DOING THEIR DIRTY WORK FOR THEM” by Guillermo Jiminez, Tax Revolution Institute, ©2016 (Oct. 14, 2016) — The IRS recently announced that it will soon begin using private collection agencies to go after federal tax debts. The agency released a statement on September 26 indicating that the program will launch in the spring and will seek […]